Introduction

Limestone Coast Training (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address.
• Identification Information: Date of birth, gender, identification documents.
• Educational Information: Qualifications, training records, assessment results.
• Financial Information: Payment details, bank account information.
• Usage Information: Information about your interactions with our services, including online platforms and websites.

How We Collect Information

We collect personal information in various ways, including:

• Directly from you: When you enroll in our courses, communicate with us, or fill out forms.
• Automatically: Through our website and online services via cookies and similar technologies.
• From third parties: Such as education partners, employers, and government agencies, where you have provided consent.

Use of Information

We use the collected information for the following purposes:

• Service Delivery: To provide training and education services, manage your enrollment, and track your progress.
• Communication: To send you updates, newsletters, and other information related to our services.
• Compliance: To comply with legal and regulatory requirements.
• Improvement: To improve our services, website functionality, and user experience.
• Financial Transactions: To process payments and manage financial accounts.

Disclosure of Information

We may share your personal information with:

• Service Providers: Third-party service providers who assist us in delivering our services.
• Educational Partners: Other educational institutions or organizations for joint programs or credit transfers.
• Regulatory Bodies: Government agencies and regulators as required by law.
• Consent-Based: Other parties where you have provided explicit consent.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our security measures include:

• Technical safeguards: Encryption, firewalls, and secure server environments.
• Organizational measures: Access controls and staff training on data privacy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer needed, we will securely destroy or de-identify it.

Access and Correction

You have the right to request access to your personal information and request corrections if it is inaccurate, out-of-date, incomplete, or misleading. To do so, please contact us using the details provided below.

Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Limestone Coast Training
Address: 73 Smith Street, Naracoorte, South Australia 5271
Phone: 08 8762 0016
Email: admin@limestonecoasttraining.org.au

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.